Customer Experience and Tour Guide

Ngāi Tahu

Listing on KiwiQuest Jobs

Tourism & Adventure$27.8 - 33.4/h9 hours ago
Lake Tekapo, Canterbury, New Zealand

Work Style

Physical4/10
Social10/10
Technical4/10
Creative6/10
Outdoor8/10
Pace5/10
Structure6/10
Pressure5/10
Travel1/10
Hours8/10

Description

Deliver bilingual astronomy experiences at Lake Tekapo's Dark Sky Project in the International Dark Sky Reserve.

Responsibilities

  • Deliver engaging bilingual (Mandarin and English) guided experiences
  • Host and welcome visitors to the Dark Sky Project
  • Share astronomy and cultural narratives
  • Support bookings, enquiries, and retail operations
  • Create a seamless visitor journey across all touchpoints

Requirements

  • Fluency in both Mandarin and English (essential)
  • Confidence speaking to groups
  • Experience in customer service, tourism, retail, or hospitality
  • Positive and energetic approach
  • Willingness to learn astronomy knowledge and Ngai Tahu values
  • Pass Ministry of Justice criminal history check and drug/alcohol testing

Benefits

  • Earn a living wage plus medical insurance
  • Rare opportunity to guide in world-class tourism experience
  • Work under clear night skies
  • Part of supportive team environment
  • Live and work in stunning Mackenzie District
  • Professional growth across tourism and guiding
Found byCMonnz.seek.com