Description

Entry-level coordinator supporting cruise excursions, travel documentation, guide logistics and operational delivery for a luxury travel business in a hybrid Auckland role.

Responsibilities

• Support shore excursions, turnaround and land programme teams
• Coordinate guide rosters and excursion logistics
• Prepare and reconfirm travel documentation
• Load bookings and quotations into reservation systems
• Maintain accurate records and correspondence
• Support cruise ship day operations and supplier relationships

Requirements

• Administration and customer service experience
• Excellent organisation and attention to detail
• Confident professional communication
• Microsoft Office proficiency
• Ability to manage multiple priorities and deadlines
• Availability for five days including some weekends and public holidays

Benefits

• In-house and external training opportunities
• Career progression in New Zealand and the global business
• Hybrid work-from-home and office model
• Employee Assistance Program
• Staff discounts and travel benefits