
Onsite Staff
Hana Lodge
Listing on KiwiQuest Jobs
Hospitality & Food Service$23.1 - 27.8/h1 week ago
415 Hamurana Road, Ngongotaha, Rotorua 3072, Rotorua Central, Bay of Plenty, New Zealand
Work Style
Physical5/10
Social7/10
Technical3/10
Creative4/10
Outdoor2/10
Pace5/10
Structure4/10
Pressure6/10
Travel1/10
Hours9/10
Description
Live-in position at luxury boutique lodge providing overnight support, guest services, and multi-functional hospitality duties.
Responsibilities
- Reside on property during scheduled working periods
- Remain onsite overnight as primary contact when other staff finish shifts
- Assist with late check-ins and respond to guest needs during evenings
- Handle basic problem-solving and escalate major issues to Lodge Manager
- Maintain clear records of incidents or guest interactions
- Daytime duties including kitchen, housekeeping, or food and beverage service
Requirements
- Must be willing to live onsite during rostered periods
- Responsible, trustworthy, and able to work independently
- Strong problem-solving ability and calm under pressure
- Good communication skills
- Previous experience in hospitality preferred
- Flexibility to take on multi-functional roles
- Right to work in New Zealand
- Current Police Check
Benefits
- Unique live-in role in luxury lodge setting
- Accommodation provided onsite
- Supportive team environment
- Opportunity to develop across multiple hospitality functions
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